Answers to common questionsHow much is shipping?
Shipping costs depend on the weight of your order and your location. In summary:
- Orders under $100 in value, within Australia shipped for $10
- Orders over $100 in value, within Australia shipped for FREE
- Orders under 1kg to NZ $30
- Orders 1.1kg - 3kg to NZ $50
- All other weights and locations - please contact me and I will organise your shipping quote & order via email - you may be liable for export / import costs - this is dependant on your country and it's customs requirements.
Your shipping will be automatically added on depending on your location and order weight during the checkout process (don't worry, you'll get to see the shipping cost BEFORE you pay, so don't be scared to proceed to checkout if you are not sure, you can cancel and amend your order at any stage.
How long does shipping take?
Well that depends on where you are! We ship most orders with Australia Post, however I may use other shipping options including independent couriers from time to time in order to keep shipping costs low for you and ensure the fastest, most reliable delivery possible. Should there be any anticipated delay in getting your order to you, I will tell you.
I live in Brisbane, can I pick up my order instead of having it shipped?
Yes you can do this! To place an order this way, please contact me directly rather than using the website as you'll need to apply special codes so you won't be charged shipping automatically. I am in Narangba, and pick up is available at varied times / days each week as organised on an individual basis.
I'd love to see your products in person cos I don't like buying stuff online, can I do this?
Yes - you sure can! I regularly attend local Markets. I always take a few of everything I have in stock so you are welcome to come down and have a chat. If you wish to buy on the day I accept cash and eftpos. You might even be lucky enough to meet Bobo himself as he often accompanies me. To see when we will be at any market location simple follow us on Facebook and watch for the event notifications. To like us on Facebook and keep up to date with markets we might be attending, use this link: Beaky Things Facebook page.
I am looking for something you don't have, can you get it?
In short, yes I probably can! Please always contact me if you are looking for something, I expand my range based on feedback, so if you don't ask....... well I might not get it.
Is purchasing from your website safe?
I endeavour to do all I can to keep your payments safe. I utilise various well known and respected payment services and will NEVER store your credit card or other payment methods or details.
Are you a real business?
Yes Beaky Things is a real business, the ABN is 71 700 193 115 and the trading address is Ngungun Parade, Narangba 4504 QLD Australia
The contact phone number is 0409 719 956